Warranty Terms & Condition


  • Owner must have proof of original purchase (invoice/filled warranty card) available at the time of installation/service in order to obtain service under warranty
  • All Hindware appliances are covered under warranty against any functional defect during warranty period.



  • During warranty period, Hindware will provide free of charge repair/replacement of functional spare parts.
  • During comprehensive warranty period, no service/repair charge will be applicable.



  • Damage resulting from accident, alteration, misuse, fire, flood, acts of God etc.
  • Damage or failure caused by modification of the product or use of non-genuine parts which are not approved by Hindware.
  • Hindware will not be liable for any damages, death, injuries, health or any consequential damages of whatsoever nature to any person or property by use or operation of the Product. Maximum liability (direct and indirect) of Hindware will be limited to the amount paid by the Customer at the time of purchase.
  • Damage or failure to the product caused by operator mishandling.
  • Repairs to the product by unauthorized repair center or person.
  • Damage or failure to the product caused by dwelling fuse replacement, power voltage fluctuation or resetting of circuit breakers etc.
  • Damage or failure caused by use of product in a commercial application.
  • Service trips to dwelling to provide use or installation guidance.
  • Warranty will get void if Hindware product installation is being done by unauthorized service center.
  • Rubber, Plastic, glass, consumable parts, metal parts etc. (until specified)
  • Normal wear and tear.
  • Masonry, concrete and wooden work required at the time of installation.
  • Any external parts, not a part of standard product kit.
  • Part replaced on chargeable basis.


Note – Hindware shall not be held liable for any delay in the providing services as described under these Terms and Conditions due to flood, fire, wars, hostilities, riots, act of God, governmental (Central or State) actions or restrictions or orders, civil commotion, strike, lockout, labour trouble, explosion, any other force majeure circumstances or any because that is beyond the reasonable control of the Company, and shall not be liable to pay any monetary compensation or otherwise for the same.